Contact and opening hours

Online appointment

Make an appointment online here: lpg.youcanbookme.com

You’ll see immediately when there’s time.

Phone and email

Tel: +3293786823 – Email: vanmeenen@vanmeenen.com

Ives Van Meenen – Tel./Whatsapp +32474335656 – Email: ives@vanmeenen.com
For the warehouse (order parts), please call Ives or Andy directly (not to the general number). Orders can be mailed directly to order@vanmeenen.com.
You can also go to Ives for a quote for an LPG installation or for a repair.

Andy Van Meenen – Tel. +32495240882
Just for warehouse.

Kristof Van Meenen – Tel. +32475815037
Call Kristof for technical support or if you want to know how far your car is.

Adress and invoicing

LPG Technology Van Meenen bvba
Peperstraat 1, 9900 Eeklo
Belgium

Our address on Google.

VAT number and EORI number: BE0472759093
RPR Gent

Opening hours

Monday – Friday 9:00-12:00; 14:00-17:00
Outside the opening hours: by appointment. You can always bring the car after the opening hours after appointment.

Accessibility by public transport

From Ghent-Sint-Pieters, a train departs every hour to Eeklo. Usually this is 20 after the hour. During rush hour there are more trains.

There is also a very frequent bus connection between Ghent, Eeklo and Bruges.

Overnight

Eeklo is very popular as a base to Ghent, Bruges and to the Belgian coast. Also because of the bike it is an ideal environment.

Feel free to contact us to book an overnight stay for you. We know some very good addresses.

Free car park for motor homes

You can always stay overnight in our parking lot. Let us know something in advance, you can stand in our locked parking lot.

There is also a very pleasant camper place in Eeklo at the marina. The price is 10 euros per night for 2 people.

General information

Our general sales conditions are valid on all deliveries.

Delivery times
All parts displayed on this website are available from stock and can also be picked up. We have daily pickups from GLS. Small parcels are daily picked up at 17 a’clock. Havy parcels (over 30 kg) and pallets are picked up by 12 a’clock. For shipping we work with GLS. After shipping, you will receive a confirmation by email with the tracking number. You will have the opportunity to adjust the delivery options and have the package delivered at a different location or in a GLS Parcelshop.
Parcels of more than 30 kg and pallets are picked up by 12 a’clock. For Belgium and Holland we work with GLS Freight, for other countries with Dachser.

Complaint handling
Customer satisfaction is very important to us. But sometimes even we miss the mark. And you’ll be the victim of that. That must not happen, of course.

How to proceed now?
We’re happy to resolve your complaint. This is the quickest to do this by calling me directly (Ives Van Meenen) on 0474335656(from abroad 0032474335656). You can also reach me by email ives@vanmeenen.com, Skype (ivesvanmeenen) or Messenger (ivesvanmeenenen).

Right of redrawal
The consumer may terminate an agreement relating to the purchase of a product for a minimum of 14 days without giving reasons. The entrepreneur may ask the consumer about the reason for revocation, but do not oblige them to give up his reason(s).
The cooling-off period starts on the day after you receive the delivery. You can return the product to us or send it back. The shipping costs for the return are borne by the consumer.

Disputes committee
Are you not satisfied with the handling of your complaint? You can take contact with the customer mediation sevice: https://consumerombudsman.be/en. Or you can make your claim at online dispute resulation of the EU:https://ec.europa.eu/consumers/odr/.